Fix Spotify Web Player Won't Play

How To Fix Spotify Web Player Won’t Play

Spotify is a go-to application for many people because of its extensive library of songs and the ease of using the Spotify web player without downloading the application. There are various reasons the web player does not work, the most common issue is with your browser. 

There may be a chance that you may have enabled the ad blocker in your web browser, which has resulted in the Spotify podcasts not working too. The cache and cookies file on your web browser may be causing a hindrance. There may be a chance you may have set the playback wrong in your device browser. If your Spotify web player isn’t working, here are a few things that may have caused the problem and a list of things that can help solve the playback issue. 

What Prevents the Spotify Player from Working?

Many users have been facing the issue where the Spotify web player won’t work now; before we tell you the solutions to the occurring problem, you must know the root cause of the issue. We have put together a list of all reasons that trigger the error on your Spotify online player:

1. Cookies and Cache:

Every application has a stored cache which helps decrease the loading times to provide a smooth and seamless experience. However, the cookies and the cache can sometimes get corrupted with time and cause problems for the users in the loading process. 

2. Multiple Logins:

When the Spotify account is logged in to different devices, it usually prevents users from streaming their favorite tracks. This is an issue for multiple users with their accounts logged on various devices. Even though the other devices are not using Spotify, the problem remains. 

3. Safari Browser:

Users trying to use the Spotify web player on the Safari browser should know it will not work. The application has been rendered unusable on the browser even though the team has made many updates. We believe the updates do not support the browser’s architecture. 

Since you have a basic understanding of the nature of the issue, we can now move on to finding solutions to assist you in making your Spotify online player work. We recommend you use the solutions in the order we have mentioned so you can easily make your player and have uninterrupted time

How to Make your Spotify Web Player Work Smoothly?

A few issues will help kick start your Spotify web player and eliminate interruptions while jamming to your favorite tracks. 

1. Choosing the right playback device in Spotify

The Spotify web player is a great way to listen to your favorite songs without downloading the app. But, it can be frustrating when the playback device is incompatible with the website and doesn’t work smoothly.

You can choose from a wide range of playback devices compatible with Spotify’s web player. The right choice will ensure a seamless experience on the web player. To do that, you need to follow the steps we have stated below because these will provide the Spotify won’t play problem is resolved:

  • Start by launching the Spotify web player on your browser. 
Start by launching the Spotify web player on your browser.
  • Now select the Connect to a device at the bottom right corner of your Spotify window.
Now select the Connect to a device at the bottom right corner of your Spotify window.
  • Now from the device playback list, choose your web browser.
Now from the device playback list, choose your web browser.
  • Spotify will now easily play your music in the web browser without showing that Spotify won’t play the message on the screen. 

2. Disable Ad-blockers 

Spotify is a popular music streaming service that requires users to have an active internet connection to stream music. However, it may happen that the user is using a web browser with an ad-blocker extension enabled, and Spotify may not start working on the browser. In this case, disabling the ad-blocker will help Spotify to work on your web browser.

The following steps show how to disable ad-blockers on Chrome; you can follow the same steps for other web browsers like Firefox and Edge. 

  1. Right-click on the ad-blocker extension in the top right corner of your Chrome window. You can choose the manage extension option displayed in the open drop box. 
  2. Now turn off the toggle to disable the ad-blocker.
  3. Now close the Chrome window entirely and reopen it again. You will then see your Spotify web player will start working again. 

Use the same method to disable extensions on other web browsers so you can listen to your favorite podcasts and tracks. 

3. Try using incognito mode on your web browser

Another added option that you can try when the Spotify online player can’t work is by using an incognito window. When you open any site in the incognito window, your web browser automatically isolates all your browsing history and data from your current usage. 

The incognito window helps fix the issues that occur when there is an interference between the browser data and Spotify’s web player. This mode might not be ideal every time you wish to listen to some music, but this method can at least be helpful when your browser is causing issues. 

To apply the incognito window in Chrome, you can follow the steps we have stated below:

  1. Select the dots at the top right corner of your Chrome window. 
  2. Now choose the new incognito window from the drop-down menu. 
Now choose the new incognito window from the drop-down menu.
  1. Now open the Spotify web player in the incognito window and listen to the music and podcasts you wish to. 

4. Clear Cache on your browser

Every web browser caches pages and images to speed up your browsing experience. Usually, it speeds up the process during browsing, but this cached data can sometimes interfere with your Spotify web player and make them stop working. 

Clearing your web browser’s cache will help resolve any of your Spotify won’t play issues. For those who are worried about losing saved passwords, cookies, and all the other site data as soon as you clear the cache of your web browser. 

5. Enable Playback of protected content in your web browser

When Spotify won’t play your music on the web player, and if a message appears, you need to enable the Playback of the protected content. This can be done quickly after you turn on the option in your web browser’s settings. 

You will most likely experience this problem with Chrome, so here’s how to enable the Playback of protected content on your web browser:

  1. Type in chrome://settings/content in the address bar and then press Enter.
  2. Select the additional content settings and tap on the Protected content IDs.
  3. Now switch on the two options: Sites can use identifiers to play protected content, and Sites can play protected content. 

You can now play Spotify songs without interruption, but if there is still any problem, then we advise you to try the option below. 

6. Flush out the DNS Cache

All the different sites, such as Spotify and many others, use your computer’s DNS settings to resolve domain names. If your DNS cache has any issues or has become corrupt, you will need to clear the corrupted cache to fix any site-related problems. 

Luckily you can easily clear out the DNS cache without deleting your web browser

  1. Open the Start menu on your device, search for the Command and select it. 
  2. Type ipconfig/flushdns in the Command prompt and then hit enter. 
  3. Close the Command Prompt window, and you can now use your spotify without interruptions. 


1. Why won’t my Spotify Web Player play music?

Ensure that your web browser is up-to-date. If not, then check and update it through your browser’s Help section. Try opening the web player in your incognito or private window because some public networks, such as official and school browsers, restrict access. 

2. Why is the Spotify web player blank?

The blank black screen on the Spotify web player can easily be fixed by clearing out the cache and cookies of your browser. This won’t get rid of passwords, but it will just clear recent browsing usage and make it easy for you to play your songs. 


Spotify web player issue occurs for some people, and clearing the problem is relatively easy. Just follow up on all the solutions we have mentioned above. Make sure to go in line with these problems, and if one doesn’t work, move on to the next. But, these methods will help you resolve the Spotify web player issue on your web browser to enjoy your favorite tracks and podcasts. 

Read also:

Abdul Wahab is a Software Engineer by profession and a Tech geek by nature. Having been associated with the tech industry for the last five years, he has covered a wide range of Tech topics and produced well-researched and engaging content. You will mostly find him reviewing tech products and writing blog posts. Binge-watching tech reviews and endlessly reading tech blogs are his favorite hobbies.