Having a promising hosting service is a top priority for websites as these are crucial to online businesses’ survival; otherwise, sites will not be accessible on the web. NTC Hosting falls in the top web hosting service providers that are operating for the past 6 years providing cost-effective web hosting services.
NTC Hosting has data centers located in 5 regions, which makes it a neat web hosting service with excellent server accessibility. Data centers include:
- USA Data Center
- UK Data Center
- Australian Data Center
- Bulgarian Data Center
- Finnish Data Center
With high uptime, the reach of the service is widespread, making it an excellent choice for clients. But to get a complete feel of the service, we tested it to ensure an unbiased review covering all aspects.
Before we dig in and see what it offers, these are the pros and cons that will give you a summary of NTC hosting.
- 30-day free trial
- Free domain in all packages
- Five diversified server locations
- One-click application installers
- Incompetent and unavailable customer support
- Lagging and crashing hosting service
NTCHosting Pricing Plan – Only the Value Plan is Worth Considering
No matter how active the service is, if it’s not priced right, then it will not attract the masses who are genuine purchasers. The pricing plans offer a good range of features ranging from website management to website creation, guaranteed uptime with SSD boosted servers.
However, looking at the market rates, the high-end plans seem to be expensive, and only the value plan shines bright because it covers the budget plan with unlimited domains making it an enticing offer.
In case you are skeptical, you can do a test run with a 30-day free trial inclusive of a 30-day money-back guarantee, which so far did not include any hidden clauses or conditions which are commendable.
Packages and NTC Hosting Services
NTChosting can be said to be competitive, as the shared hosting plan is ideal. But stating “unlimited” resources on paper looks extraordinary, yet there is no such thing unlimited being offered by the company. Now and then, the threshold is crossed, that’s when the service throttles and is not very uncommon.
The only benefit the server gives is through the state-driven drives that do not hinder low storage; otherwise, the service has some loopholes.
The VPS Hosting Plan can be vouched for as it has a Virtual Private Server OpenVZ platform. It is a great addition when clients do not know how the resources will be used or be needed by your business. This brings in the VPS plans that are not customizable but enough to control excessive spending on unused funds.
NTChosting Customer Support/Service – Viable?
The service claims to provide Customer and technical support readily available 24/7 through the telephone, IM, and email. But being available on different channels is not something to root for; instead of being relentlessly available is pivotal.
The support could be better because even though it has 24/7 support, the accessibility is only through a few channels. Where live chat support is close to not available, and in case you are relying on it, then you will be disappointed.
We all know email support is a long process that takes for an official email answer. The entire standard operating procedure (SOP) of customer support is exhausting and time taking.
Excellent NTC Hosting Uptime Performance
NTC guarantees 99.9% service uptime, which is 100% authentic. Its servers are off the charts, and we have tested uptime. In case you do face Downtime, then the technical support can fix it instantly, but that happens rarely. Uptime is uninterrupted and does not fluctuate.
High Security Across Entire Service
Unlike other competing hosting services, NTChosting comes built-in with ModSecurity anti-hack firewall, which is spread across all hosting accounts. We did a little digging in its viability and found it is an extensive security firewall not easily penetrated by outside hackers.
All the servers, besides come with an anti-virus software forming another defensive shield for the hosting service. Real-time online backups are not available. We are hoping to see that option as for backups; it is the real backup option. Backups that take the time or are configured for once every hour or day is not a reliable facility.
It has up to four backups daily, which is not sufficient but better than most of the services. Also, you have the option to send a backup copy to your dropbox folder as well that can be recovered.
Quick Control over Web pages and Accounts
The handiest feature is the Control Panel, where it all happens. Instead of going through manual settings, NTC offers a Control Panel where you can gauge and maneuver through every feature and facility available.
The panel gives easy access to tools and utilities, allowing you to have autonomous control over all your web pages and account functions. With single clicks, you can analyze site statistics, email accounts, and web pages that can be tweaked or altered as well.
We did not hope to see such a feature, but the only drawback is it’s likely that some of the features won’t work. That is a disappointment and could be frustrating when you would want something, and you won’t get access to it.
Does Reviewsed Recommend NTC Hosting?
NO, we don’t! There should be basic features that need to be sufficient enough for us to recommend any hosting service. NTC hosting apart from its services and features still has room for ample improvements. It’s supposed to be a hosting service for small and medium scale businesses, but the service has multiple glitches.
The support system is a complete fail as customer support is not available when needed. The email service crashes now and then, which is a big issue.
We always believe that any user using the products or services; their experience could turn out to be the opposite of what we tested. That is when multiple factors come into play, amongst which the usage is number one.
However, we would suggest you try the 30-day free trial and test it out for yourself. In case you find the same issues as we have stated, you can get a refund as well within the 30-day trial period.